General information

Welcome to our privacy policy page! When you use our store services, you trust us with your information. This Privacy Policy is intended to help you understand what information we collect, why we collect it and what we do with it. When you share information with us, we can make our services even better for you. For example, we can show more relevant search results and ads, help you get in touch with people or make processes faster and easier. When you use our services, we want you to be sure of how we use your information. We do not sell your personal data to other companies and follow current rules regarding data protection and apply minimal data storage. 

Right to access, correct and delete data and oppose data processing

Our customers have the right to access, correct and delete personal data concerning them and oppose the processing of such information, by addressing a written request at any time. The company does its utmost to take appropriate precautions to protect the privacy of personal data and to prevent it from being altered, damaged, destroyed or opened by unauthorized third parties. However, the company does not control every risk associated with the use of the Internet and therefore warns website users about the potential risks involved in the use and use of the Internet. The Website may contain links to other websites or other Internet sources. Because the Company cannot control these websites and external sources, the Company cannot be held responsible for the provision or display of these websites and external sources and must not be held responsible for the content, advertising, products, services or other material available on or from these websites or external sources.

Management of personal data

You can view or edit your personal information. You can also make choices about our collection and use of your data. How you can access or control your personal information depends on the services you use. For example, you can choose if you want to get advertising campaigns from our store. If you receive marketing emails or text messages from us and want to cancel, you can do so by following the instructions in that message. You can also make choices about receiving PR emails, phone calls and emails by visiting and logging in to your account, which allows you to update contact information, manage contact settings, deselect email subscriptions and choose whether to share your contact information with our partners. These choices do not apply to mandatory service communications included in certain store services. We who run this website manage your personal information in a database at one of Sweden's largest web hosts.

Information we collect

Our store collects data to work efficiently and give you the best experience with our services. You provide some of this information directly, for example when creating a personal account. We obtain information by storing how you interact with our services by, for example, using technologies such as cookies and receiving error reports or usage data from software running on your device. We also receive information from third parties (including other companies). For example, we supplement the information we collect by purchasing demographic data from other companies. We also use services from other companies to help us determine a location based on your IP address to tailor certain services to your location. The information we collect depends on the services and functions you use.

Personal data is processed to enable the following:

- Delivery of an ordered / purchased product (including notification of delivery or contacts in in connection with delayed delivery).
- Identification and age control
- Payment management (including analysis of possible payment solutions which may include a check in relation to payment history and collection of credit information from credit information companies.
- Address control against external sources, e.g. Decidas, Creditsafe, Klarna or similar.
- Handling of complaint and warranty matters

The categories of personal data processed are:

- Name
- Social security number
- Contact information (eg address, e-mail and mobile number)
- Payment information (eg debit number, transaction time and cardholder)
- Credit information from credit information companies
- Order information (eg what was bought, when it was bought, etc.)
- User information your customer account
- Your correspondence with us (eg email, chat and phone calls)

What are our purposes for processing your personal data and what is the legal basis for the processing of your personal data?

- With a purchase agreement as a legal basis, we use your personal information to handle your purchase on our site, this includes processing your orders, returns and complaints.
- With a purchase agreement as a legal basis, we use your personal information to send you emails with notifications of delivery status or in the event of problems with the delivery of your items.
- With a purchase agreement as a legal basis, we use your personal information to handle your payments.
- With a purchase agreement as a legal basis, we will make an analysis of which payment options are available to you by looking at your payment history and credit checks.
- With a purchase agreement as a legal basis, we use our customer service personal data to handle inquiries from you who come to us via e-mail, our chat function, telephone and social media.
- With a purchase agreement as a legal basis, we use your personal data to handle complaints and warranty matters concerning our products.
- With a legal obligation as a legal basis, we use your personal information to identify you and to confirm that you hold the statutory minimum age for making purchases with us at ParfymHandel.se.
- With a balance of interests as a legal basis, we use your personal information to confirm your address with external partners.
- With a balance of interests as a legal basis, we use your personal information to send you newsletters and offers, something you can always waive.
- With a legal obligation as a legal basis, we may need to use your personal data to meet the requirements of laws, court rulings and government decisions.

How we use your information

We who run ParfymHandel.se respect the integrity of each individual who visits our website, and all information collected about you will primarily be used to perform the services you request and secondarily to improve the services we as a company provide. The information will not be shared with anyone outside ParfymHandel and its suppliers with whom ParfymHandel has directly or indirectly agreed on services for your benefit. It will be processed in accordance with current data protection legislation and can initially be stored and processed in or outside the European Union anywhere in the world. It will be used exclusively in connection with the marketing of ParfymHandel's products and services as well as related products and services. You have the right to find out what information we have about you as a person and to make corrections if necessary. In carrying out these purposes, we combine the data we collect through the various store services you use to give you a more seamless, consistent and personal experience. However, to improve integrity, we have built in technical and procedural safeguards to prevent certain data combinations. For example, we store data that we collect from you when you are unauthorized (not logged in) separately from all account information that directly identifies you, such as your name, email address or telephone number.

Sharing your information

We share your personal information with your consent or as necessary to complete a transaction or provide any service you have requested or authorized. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we share payment information with banks and other entities that process payment transactions or provide other financial services and to combat fraud and reduce credit risk. We also share personal information with salespeople or agents who work on our behalf for the purposes described in this statement. Companies that we have hired to provide customer service or help protect and secure our systems and services may, for example, need access to personal data in order to provide these functions. In such cases, these companies must comply with our personal data and security requirements and may not use personal data they receive from us for any other purpose. We may also disclose personal information as part of a business transaction such as a merger or sale of assets.